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Toward a safer working environment on psychiatric wards: service users' delayed perspectives of aggression and
Raija Kontio1, Minna Anttila, Tella Lantta
1Department of Psychiatry, Hospital District of Helsinki and Uusimaa, Kellokoski, Tuusula, Finland.
Purpose:
To explore service users' (n = 9) delayed perceptions of and suggestions for improvement of management of aggression/violence in psychiatry.
Design And Method:
Focus group interviews, inductive content analysis.
Findings:
Participants reported aggression/violence-related negative perceptions (including loneliness, boredom, excessive control, and fear) but also memories of humane and caring personnel. The suggestions included meaningful activities and humane, interactive nursing.
Practice Implications:
Delayed perceptions and proposals resembled the proximate ones. Perceptions may persist for years. Such perceptions and proposals, if taken into account from the beginning of treatment, may prevent negative long-term consequences of witnessed or experienced aggression/violence. Humane, interactive nursing models should be studied and disseminated.
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