Enhanced ergonomics approaches for product design: a user experience ecosystem perspective and case studies

Area of Science:

• Human Factors and Ergonomics (HFE)
• User Experience (UX) Design
• Product Development

Background:

• Current HFE approaches face inefficiencies in delivering end-to-end user experience (UX) across product lifecycles.
• There are challenges in strategically influencing product roadmaps and proactively identifying market opportunities from a UX perspective.
• Existing HFE methods struggle to influence platform architecture for optimal end-product UX.

Purpose of the Study:

• To address major inefficiencies in current human factors and ergonomics (HFE) approaches.
• To demonstrate how enhanced ergonomics design approaches can overcome these HFE challenges.
• To conceptualize these enhanced approaches using a user-experience ecosystem (UXE) framework.

Main Methods:

• Presentation of three case studies showcasing enhanced ergonomics design.
• Conceptualization of enhanced ergonomics approaches via a user-experience ecosystem (UXE) framework.
• Discussion of evidence supporting the UXE framework, its advantages, and execution processes.

Main Results:

• Enhanced ergonomics design approaches effectively address current HFE challenges.
• The user-experience ecosystem (UXE) framework provides a systematic, end-to-end UX approach.
• Case studies demonstrate improved UX strategy, product development, and market opportunity identification.

Conclusions:

• Enhanced ergonomics design, through the UXE framework, enables HFE professionals to be more strategic and influential.
• The UXE framework facilitates a proactive approach to UX, influencing product and platform roadmaps.
• This systematic approach leads to better end-to-end user experiences and identifies new market opportunities.