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Issues facing pharmacy leaders in 2013.

Michael O'Connor1, Robert J Weber2

  • 1PGY-2 Specialty Practice Resident - Health-System Pharmacy Administration, Wexner Medical Center, Department of Pharmacy, The Ohio State University, Columbus, Ohio;

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Summary

Pharmacy directors can enhance patient care by strategically planning, optimizing workforce, and promoting pharmacist roles. This approach improves medication understanding and patient satisfaction within healthcare reform.

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Area of Science:

  • Pharmacy Practice
  • Healthcare Management
  • Patient-Centered Care

Background:

  • Healthcare reform and the Affordable Care Act necessitate operational efficiency and cost monitoring in pharmacy departments.
  • Pharmacy directors must address key issues to align departmental strategies with broader healthcare goals.

Purpose of the Study:

  • To provide pharmacy directors with practical strategies for developing patient-centered pharmacy services.
  • To guide pharmacy leaders in strategic planning to address current healthcare challenges.

Main Methods:

  • Leveraging the American Society of Health-System Pharmacists' Pharmacy Practice Model Initiative.
  • Innovative utilization of healthcare workforce, including pharmacy technicians, to expand pharmacist clinical activities.
  • Promoting the hospital pharmacist's role to patients and modifying pharmacy student activities.

Main Results:

  • Enhanced understanding of issues impacting pharmacy operations.
  • Development of strategies to increase pharmacist clinical activity and patient engagement.
  • Improved patient understanding of medications and satisfaction with care.

Conclusions:

  • Pharmacy directors can effectively develop patient-centered services through strategic planning and innovative practice models.
  • Optimizing the pharmacy workforce and promoting pharmacist roles are crucial for patient care enhancement.
  • Adapting to healthcare reform requires a proactive approach to pharmacy management and service delivery.