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Emergency contraception counseling in a retail pharmacy setting: a pilot study
Denise Ragland1, Nalin Payakachat2, Rachel A Stafford3
1Department of Pharmacy Practice, College of Pharmacy, University of Arkansas for Medical Sciences, Little Rock, AR, USA dragland@uams.edu.
Student pharmacists effectively counseled women on emergency contraception (EC), significantly improving immediate and long-term knowledge. Customers were highly satisfied, indicating the value of pharmacist-led EC education.
Area of Science:
- Pharmacy Practice
- Reproductive Health
Background:
- Nonprescription emergency contraception (EC) is now available without age restrictions.
- Pharmacists are uniquely positioned to offer crucial counseling on correct EC use.
Purpose of the Study:
- To evaluate the impact of student pharmacist counseling on customer knowledge of EC.
- To assess customer satisfaction with EC counseling in a retail setting.
Main Methods:
- A pilot study involved 87 women at two retail pharmacies.
- Participants completed pre- and post-tests on EC knowledge after a 5-10 minute counseling session.
- Knowledge retention was assessed via telephone follow-up 1-3 months later.
Main Results:
- Post-test scores significantly improved compared to pre-test scores (P < .001).
- Follow-up scores indicated retained knowledge compared to pre-test scores (P = .014).
- Participants reported high satisfaction and agreement that counseling would aid correct EC use.
Conclusions:
- Student pharmacist-led EC counseling enhances both immediate and long-term knowledge.
- EC counseling provided by student pharmacists is feasible and highly valued by customers.
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