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Nursing informaticists must evaluate clinical system implementations. Using an evaluation tool during electronic documentation system rollout identified end-user concerns, improving the process and increasing acceptance.

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Area of Science:

  • Nursing Informatics
  • Health Information Technology
  • Clinical System Implementation

Background:

  • The American Nurses Association emphasizes the need for evaluating clinical system implementation.
  • Electronic documentation systems require evaluation tools to identify end-user concerns and recommendations for process improvement.

Purpose of the Study:

  • To evaluate nursing perceptions during the implementation of a new pediatric electronic documentation system (eDocumentation).
  • To identify barriers, resistance, and opportunities for improving the implementation process and gaining end-user acceptance.

Main Methods:

  • A Clinical Information System Implementation Evaluation Scale was utilized.
  • Data was collected from nursing staff at two community hospitals in South Florida.

Main Results:

  • The evaluation scale identified specific end-user concerns and recommendations.
  • Barriers and resistance to the eDocumentation system were noted.
  • Opportunities for process improvement were highlighted.

Conclusions:

  • Utilizing evaluation tools is crucial for successful clinical system implementation.
  • Addressing end-user feedback is key to overcoming barriers and improving acceptance of new health information technology.