[When patients talk about healing: a phenomenological qualitative study].

Area of Science:

• Nursing
• Patient Experience
• Qualitative Research

Context:

• Caring is primarily studied from the nurse's viewpoint.
• Patient perspectives on caring are crucial for improving nursing practice.
• Hospitalized patients' experiences of care are diverse.

Purpose:

• To explore and understand the caring experiences of hospitalized patients.
• To identify specific nursing behaviors associated with perceived good care.
• To highlight the importance of the patient's perspective in defining caring.

Summary:

• Ninety-three patients described good care as experiencing closeness, feeling unique and understood, and relief from loneliness.
• Patients feel cared for when receiving clear, need-consistent information and attentive nursing surveillance.
• Key elements include personalized attention, effective communication, and a sense of safety.

Impact:

• Findings emphasize the need for organizational models promoting personalized patient care.
• Understanding patient expectations can enhance nursing actions and improve care quality.
• This research underscores caring as an essential component of healthcare delivery.