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Updated: May 3, 2026

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Oral Health Assessment by Lay Personnel for Older Adults
Published on: February 2, 2020
12.4K
Confronting dental uncertainty in old age.
Michael I MacEntee1, Kavita R Mathu-Muju
1Faculty of Dentistry, Department of Oral Health Sciences, University of British Columbia, Vancouver, BC, Canada.
Gerodontology
|January 23, 2014
Summary
Uncertainty in healthcare, particularly oral health for older adults, stems from poor communication. Effective communication strategies help patients manage adverse events and adapt to care alternatives.
Area of Science:
- Healthcare communication strategies
- Patient adaptation to adverse events
- Oral health care for older adults
Background:
- Literature review on healthcare uncertainty
- Impact of uncertainty on patient coping mechanisms
- Informed consent and patient outcomes
Observation:
- Case report of an older woman with dental caries
- Recurrent uncertainty in long-term dental treatment
- Patient experience with multiple restorative procedures
Findings:
- Sources of uncertainty: inadequate understanding, incomplete information, undifferentiated alternatives
- Taxonomy of uncertainty: scientific, practical, personal
- Management through effective communication, identifying choices and probabilities
Implications:
- Effective communication aids patient adaptation and coping
- Addressing uncertainty prevents self-blame, anger, and withdrawal from care
- Facilitates continuation of alternative care approaches
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