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Updated: May 3, 2026

Making Sense of Listening: The IMAP Test Battery
Published on: October 11, 2010
Be a true listener, rather than a good conversationalist
Itrat Mehdi1, Bassim Jaffar Al-Bahrani1
1Department of Medical Oncology, National Oncology Centre, Royal Hospital, Muscat, Sultanate of Oman, Royal Surrey County Hospital Guildford, Surrey, United Kingdom.
Abstract:
Oncology patient care is an ever evolving field both as a science and a clinical art. We evaluate, diagnose, and treat cancer patients daily. We break the bad and the good news to them. We are the hope on which their life and dreams hang on. We, as practitioners, have to assess each patient as an intelligent observer. We have to devise our strategy to break heartbreaking news to them in a tailored and personalized fashion according to the physical, psychological, emotional, and social status of the patient. The process has to be gentle, perceptive, pragmatic, yet truthful. These need to be reasonably good observational, listening, comprehending, and delivering potentials; which are sharpened by experience and skills.
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