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The effect of response scale, administration mode, and format on responses to the CAHPS Clinician and Group survey

Keith M Drake1, J Lee Hargraves, Stephanie Lloyd

  • 1Health Care division of Greylock McKinnon Associates, Cambridge, MA.

Health Services Research
|January 30, 2014
PubMed
Abstract

Keywords:
CAHPSpatient experience surveyssurvey methods

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