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Hard facts about soft skills.

Joel D Ray1, Angela S Overman

  • 1Joel D. Ray is a colonel (ret.) in the U.S. Air Force Nurse Corps and the director of surgery service at University of North Carolina (UNC) Hospitals in Chapel Hill. Angela S. Overman is the nurse manager of acute GI surgery at UNC Hospitals. Contact author: Angela S. Overman, aoverman@unch.unc.edu. The authors have disclosed no potential conflicts of interest, financial or otherwise.

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Nurses are leading hospital change initiatives through leadership development programs. These programs empower nurses to improve patient care quality and safety at the point of care.

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Area of Science:

  • Healthcare Management
  • Nursing Leadership
  • Quality Improvement

Background:

  • The American Organization of Nurse Executives (AONE) coordinates a series on nursing leadership.
  • Nurses play a crucial role in driving change within hospital settings.
  • Effective leadership is essential for enhancing patient care outcomes.

Purpose of the Study:

  • To highlight how nurses are leading change efforts in hospitals.
  • To describe the AONE's Care Innovation and Transformation initiative.
  • To explain how leadership development supports nurses in improving care quality and safety.

Main Methods:

  • This article is part of a series focusing on nursing leadership.
  • It describes initiatives developed in conjunction with the AONE.
  • Focuses on leadership development and educational opportunities for nurses.

Main Results:

  • Nurses are actively leading change efforts in healthcare.
  • Leadership development programs empower nurses to implement improvements.
  • The initiative supports nurses at the point of care.

Conclusions:

  • Nursing leadership is pivotal for successful change management in hospitals.
  • Investing in nurse leadership development enhances patient care quality and safety.
  • Empowering nurses at the point of care fosters a culture of continuous improvement.