Related Experiment Video
Updated: May 3, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Patients' perceptions of bedside handoff: the need for a culture of always
Yvonne Ford1, Anita Heyman, Yvonne L Chapman
1Western Michigan University, Bronson School of Nursing (Dr Ford); Department of Med-Surg and Cardiology, Borgess Medical Center (Ms Heyman); and Department of Nursing, Kalamazoo Valley Community College (Ms Chapman), Kalamazoo, Michigan.
Abstract:
Current literature on patients' perceptions of bedside handoff describes studies using qualitative, anecdotal, and/or indirect measurement. This study identifies patients' perceptions of the bedside handoff through direct and quantitative measurement. The statistically significant findings from a survey of 103 medical surgical adult patients demonstrate that registered nurse bedside handoff has a positive effect on patient perceptions of safety, understanding, and satisfaction. Bedside end-of-shift handoff is most effective when it is performed consistently.
More Related Videos
Related Concept Videos
Types of Reports I: Hand-off Report
Following are the key components and categories of hand-off reports:
Purpose and Process:
SBAR I: Understanding the Concept
Standardized methods of communication have been developed to ensure that information is...
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
Obedience
Nurses' Legal Responsibilities II
Communication between nurses and...
Ethical Standards I
The Code of Ethics provisions outline the nurse's duty to the patient, the healthcare team, the profession, and society. The Code's fundamental principles include advocacy,...

