Using process improvement methodology to address the complex issue of falls in the inpatient setting

Deborah A Christopher1, Rebecca L Trotta, Margaret A Yoho

  • 1Hospital of the University of Pennsylvania, Philadelphia (Mss Christopher, Yoho, and Dubendorf and Dr Trotta); and Clinical Solutions Group, Kronos Incorporated, Chelmsford, Massachusetts (Ms Strong).

Summary

Hospital falls are a major patient safety concern. A process improvement initiative successfully reduced inpatient falls by 24% on five units through proactive risk identification and assessment.

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