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Teleworkers with disabilities: characteristics and accommodation use.
Maureen Linden1, Karen Milchus1
1Center for Assistive Technology and Environmental Access, Georgia Institute of Technology, Atlanta, GA, USA.
Work (Reading, Mass.)
|February 25, 2014
Summary
Telework offers benefits for people with disabilities, but satisfaction is low. Flexible scheduling is key, suggesting telework primarily reduces pain and fatigue barriers in employment.
Area of Science:
- Disability Studies
- Employment Research
- Human Resources
Background:
- Telework adoption is lower among individuals with disabilities compared to the general population.
- Despite potential benefits, telework is underutilized by disabled workers.
- Understanding accommodation use is crucial for inclusive employment.
Purpose of the Study:
- Investigate employment patterns of people with disabilities.
- Examine relationships between functional abilities, work location, and accommodation use.
- Analyze the role of telework as a job accommodation.
Main Methods:
- National cross-sectional survey of 373 employed individuals with disabilities.
- Data collected electronically.
- Chi-square analysis used to compare accommodation use details.
Main Results:
- White-collar and knowledge workers were twice as likely to telework.
- Teleworkers were twice as likely to use flexible scheduling.
- Only 47% of teleworkers identified it as a job accommodation, with 57% satisfied and 76% finding it important for task completion.
Conclusions:
- Flexible scheduling is frequently used by teleworkers, indicating telework's primary benefit is reducing pain and fatigue barriers.
- Low telework satisfaction suggests additional employment-related challenges persist.
- Further research needed to address barriers and improve telework effectiveness for disabled individuals.
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