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Updated: May 2, 2026

A Method for Manipulating Blood Glucose and Measuring Resulting Changes in Cognitive Accessibility of Target Stimuli
Published on: August 12, 2016
Translating the hemoglobin A1C with more easily understood feedback: a randomized controlled trial.
Anjali Gopalan1, Emin Tahirovic, Haley Moss
1The Philadelphia VA Medical Center, 3900 Woodland Avenue, Philadelphia, PA, 19104, USA, agopalan@upenn.edu.
Visualizing hemoglobin A1C (A1C) with letter grades or faces did not improve glycemic control in diabetic patients. Further research is needed to refine communication strategies for better diabetes management.
Area of Science:
- Endocrinology
- Diabetes Management
- Health Communication
Background:
- Patient understanding of hemoglobin A1C (A1C) for glycemic control is often poor.
- Effective communication is crucial for managing diabetes.
- Previous studies highlight the importance of glycemic control in diabetes care.
Purpose of the Study:
- To evaluate the impact of two novel communication formats for A1C on glycemic control.
- To assess if visual representations (letter grades, faces) improve patient understanding and diabetes management compared to standard A1C values.
- To investigate changes in patient perceptions of glycemic control.
Main Methods:
- 177 patients with poorly controlled diabetes were randomized into three groups.
- Group 1 received a 'diabetes report card' with letter grades (A-F).
- Group 2 received a 'report card' with a face reflecting glycemic control; Group 3 received standard A1C values.
Main Results:
- No significant differences in the change in A1C at 6 months were observed between the groups.
- The average A1C was 9.9%, with no significant variation across study arms.
- Experimental feedback formats did not lead to statistically significant improvements in glycemic control or patient perceptions.
Conclusions:
- Communicating A1C via letter grades or emotional faces did not significantly improve glycemic control in patients with poorly controlled diabetes.
- Current communication strategies require further development to effectively enhance patient understanding and impact diabetes outcomes.
- Novel approaches to patient education and feedback are necessary for better disease management.
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