Implementing a virtual community of practice for family physician training: a mixed-methods case study

Area of Science:

• Medical Education
• Digital Health
• Rural Health Workforce

Background:

• General practitioner (GP) training in Australia faces challenges of professional isolation due to geographic distribution.
• This isolation impacts rural workforce retention.
• Virtual communities of practice (VCoPs) offer a potential solution for knowledge sharing and reduced isolation.

Purpose of the Study:

• To evaluate a 7-step framework for implementing a VCoP for GP training.
• To assess the VCoP's effectiveness in facilitating knowledge sharing.
• To determine the VCoP's impact on reducing professional isolation among trainees.

Main Methods:

• A mixed-methods case study was conducted in an Australian GP training region.
• The study involved 55 first-term trainees (GPT1s) from January to July 2012.
• A secure online community site, ConnectGPR, was utilized, featuring discussion forums, blogs, and webchats.

Main Results:

• The 7-step implementation framework proved useful, with key factors including dedicated facilitation, leadership support, and clear goals.
• The VCoP (ConnectGPR) successfully facilitated knowledge sharing through forums and photo sharing.
• A significant majority of participants (92.9%) reported feeling more supported, indicating a reduction in professional isolation.

Conclusions:

• The 7-step framework is effective for implementing online communities in GP training.
• VCoPs show promise for improving connectedness and knowledge sharing, particularly in regional areas.
• Addressing barriers like time and technology through training and valuable content is crucial for VCoP success.