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Person-focused care at Kaiser Permanente
Jim Bellows1, Scott Young2, Alide Chase3
1Senior Director, Evaluation and Analytics for the Kaiser Permanente Care Management Institute in Oakland, CA. jim.bellows@kp.org.
The Permanente Journal
|March 15, 2014
Summary
Patient-focused care extends patient-centered care by considering a person's whole life context. This approach integrates nonmedical factors into health planning for comprehensive well-being.
Area of Science:
- Healthcare delivery models
- Patient engagement strategies
- Holistic health approaches
Background:
- Patient-focused care acknowledges medical needs within the broader life context of individuals.
- It emphasizes understanding patients' life goals and social, economic, emotional, and spiritual functioning.
Discussion:
- Kaiser Permanente is implementing person-focused care, treating members as whole individuals beyond their patient status.
- This involves integrating nonmedical factors into care planning and delivery.
- Emerging examples include interdisciplinary care planning, behavior change support, social care integration, and utilizing patient-reported outcome measures.
Key Insights:
- Recognizing patients as individuals with multifaceted lives is crucial for effective healthcare.
- Sensitivity to nonmedical factors enhances care planning and delivery.
- A comprehensive approach, including social and behavioral aspects, is key to Total Health.
Outlook:
- The vision of person-focused care requires continuous effort to see each patient as a person first.
- Further integration of social determinants of health into clinical practice is anticipated.
- Expanding models that support holistic well-being will be a focus.
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