Users' satisfaction with assistive devices in South Korea

Area of Science:

• Rehabilitation Science
• Assistive Technology Research
• Human Factors Engineering

Background:

• Assistive devices are crucial for enhancing independence and quality of life for individuals with disabilities.
• Understanding user satisfaction is vital for optimizing the design, provision, and utilization of assistive technologies.
• Previous research has highlighted varying levels of satisfaction, emphasizing the need for context-specific evaluations.

Purpose of the Study:

• To assess user satisfaction with assistive devices.
• To evaluate the serviceability and effectiveness of these devices from the user's perspective.
• To identify key factors influencing user satisfaction with assistive technology.

Main Methods:

• A random sample of 138 users participated in the study.
• Data were collected using the Korean-Quebec User Evaluation of Satisfaction with Assistive Technology 2.0 (K-YES AT 2.0) and a supplementary questionnaire.
• Descriptive statistics were employed for data analysis.

Main Results:

• Overall client satisfaction with assistive devices was found to be high.
• The most frequent uses reported were for personal activities of daily living and mobility.
• Users considered engagement in activities of daily living and social participation as the most desirable outcomes.

Conclusions:

• The findings indicate a high level of user contentment with current assistive devices.
• Rehabilitation professionals can utilize this information to better understand client needs and improve service delivery.
• The study underscores the importance of assistive technology in facilitating daily activities and social inclusion.