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Remote programming of MED-EL cochlear implants: users' and professionals' evaluation of the remote programming
Vladislav Kuzovkov1, Yuri Yanov, Sergey Levin
1Saint-Petersburg Research Institute of Ear, Throat, Nose and Speech , St Petersburg , Russia.
Acta Oto-Laryngologica
|April 30, 2014
Summary
Remote programming for cochlear implants (CI) is safe and effective, with high satisfaction from both healthcare professionals and users. This method offers a viable alternative to in-person programming sessions.
Area of Science:
- Audiology
- Telemedicine
- Medical Technology
Background:
- Telemedicine is expanding, but its use in cochlear implant (CI) programming remains under-researched.
- Understanding user and professional experiences is crucial for adopting new technologies in audiology.
Purpose of the Study:
- To evaluate the subjective experiences of hearing professionals and CI users with remote CI programming.
- To assess the perceived quality of remote programming and the usability of associated technologies.
Main Methods:
- Remote CI programming sessions were conducted across three countries (Italy, Sweden, Russia).
- Each session involved a CI user, a local host, and a remote expert.
- Participants (CI users, local hosts, remote experts) completed post-session questionnaires.
Main Results:
- 33 remote sessions were completed, with 99 questionnaires analyzed.
- Overwhelmingly positive participant feedback across all aspects of remote programming.
- 96.9% of CI users were satisfied with programming outcomes; 100% would repeat the experience.
- Technical issues occurred but did not significantly extend session duration compared to face-to-face programming.
Conclusions:
- Remote CI programming is a safe and well-received method by both healthcare professionals and CI users.
- The technology is suitable for integration into routine clinical practice as an alternative to traditional programming.
- Remote programming demonstrates high satisfaction and willingness for future use, indicating its potential to improve accessibility and flexibility in CI care.

