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Errors of Omission: Missed Nursing Care
Beatrice J Kalisch1, Boqin Xie2
1University of Michigan, Ann Arbor, USA bkalisch@umich.edu.
Western Journal of Nursing Research
|May 1, 2014
Summary
Missed nursing care, essential patient care not completed, is frequent across hospitals. Higher staffing and teamwork reduce missed care, improving patient safety and staff satisfaction.
Area of Science:
- Nursing
- Healthcare Management
- Patient Safety
Background:
- Missed nursing care, defined as essential nursing care that is not completed, is a significant issue in healthcare.
- Studies indicate substantial and consistent levels of missed nursing care across various hospital settings.
Purpose of the Study:
- To summarize existing research on the prevalence, causes, and consequences of missed nursing care.
- To identify factors associated with reduced missed nursing care and its impact on patient outcomes and staff.
Main Methods:
- A synthesis of multiple studies investigating missed nursing care.
- Analysis of reported reasons for missed care, including staffing, materials, and communication.
- Examination of correlations between missed care, hospital characteristics (Magnet status, teamwork), and patient outcomes.
Main Results:
- Missed nursing care occurs substantially and similarly across hospitals.
- Key reasons include inadequate staffing, material resources, and communication issues.
- Increased staffing levels, Magnet designation, and enhanced teamwork correlate with decreased missed nursing care.
- Missed nursing care mediates the relationship between staffing and patient falls.
- Patient-identified missed care predicts adverse events such as falls, pressure ulcers, and infections.
Conclusions:
- Missed nursing care is a widespread problem with identifiable causes and significant consequences.
- Addressing staffing, resources, and teamwork is crucial for reducing missed nursing care.
- Reducing missed nursing care is vital for improving patient safety, preventing adverse events, and enhancing staff satisfaction.
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