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A randomized controlled trial: child life services in pediatric imaging
Mary E Tyson1, Daniel D Bohl, Johan G Blickman
1Pediatric Imaging Sciences, Golisano Children's Hospital at the University of Rochester Medical Center, Rochester, NY, USA, Mary_Tyson@dfci.harvard.edu.
Pediatric Radiology
|May 8, 2014
Summary
Certified Child Life Specialists (CCLS) significantly improve patient experiences in pediatric imaging. Their services enhance child, parent, and staff satisfaction while reducing perceived pain and distress.
Area of Science:
- Pediatric Healthcare
- Medical Imaging
- Psychosocial Support
Background:
- Child life services, such as those provided by Certified Child Life Specialists (CCLS), are known to benefit children and families in healthcare settings.
- The impact of CCLS in pediatric imaging departments is anecdotally recognized but lacks rigorous prospective evaluation.
Purpose of the Study:
- To prospectively evaluate the effect of a CCLS on parent, child, and staff satisfaction.
- To assess the impact of a CCLS on parent and staff perceptions of child pain and distress in a pediatric imaging setting.
Main Methods:
- A randomized controlled trial involving 137 children aged 1-12 undergoing imaging procedures.
- Intervention group received CCLS services; control group received standard care.
- Satisfaction and pain/distress perceptions were measured using Likert scale questionnaires for parents and staff, and a 3-point scale for children aged 4+.
Main Results:
- The intervention group showed statistically significant improvements in 19 out of 24 measures compared to the control group.
- Parents reported higher satisfaction and lower perceived child pain/distress.
- Staff noted better child cooperation and lower perceived child pain/distress.
- Children reported better overall experiences and less fear.
Conclusions:
- CCLS interventions demonstrably enhance the care of children in imaging departments.
- Key metrics including parent, staff, and child satisfaction, as well as child pain and distress, are positively influenced by CCLS services.
- These findings support the integration of CCLS to improve healthcare quality and potentially reduce costs.

