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Related Concept Videos

Barriers to Effective Communication II01:21

Barriers to Effective Communication II

5.0K
The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
5.0K
SBAR I: Understanding the Concept01:29

SBAR I: Understanding the Concept

5.0K
Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common professional interactions include reports to healthcare team members, hand-off, and transfer reports. Nurses routinely report information to other healthcare team members and also urgently contact healthcare providers to report changes in patient status.
Standardized methods of communication have been developed to ensure that information is...
5.0K
Types of Reports III: Telephone and Verbal Reports01:26

Types of Reports III: Telephone and Verbal Reports

1.0K
Telephone and Verbal Reports in healthcare settings are two communication methods for conveying therapeutic instructions from healthcare providers to nurses or other healthcare staff.
Here's an overview of each type:
Telephone Orders
1.0K
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

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Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
12.4K
Methods of Documentation VII: EMR01:30

Methods of Documentation VII: EMR

1.5K
Electronic Medical Records (EMRs) primarily center around electronically documenting patients' health information within a single healthcare organization or practice. They contain essential clinical data related to a patient's medical history, diagnoses, medications, treatment plans, lab results, and other pertinent information relevant to the specific encounter or episode of care. EMRs are designed to streamline documentation and workflow processes within individual healthcare...
1.5K
Levels of Communication II: Organizational, Public, and Group Dynamics01:27

Levels of Communication II: Organizational, Public, and Group Dynamics

3.0K
Effective communication is the foundation of a good organization. Communication is the lifeblood of an organization that connects the group with messages. In an organization, communication occurs in upward, downward, and horizontal lines. Downward communication travels from the administrative and senior levels to the staff through official channels such as manuals, rules and regulations, and organizational charts. Staff members initiate upward communication, which is addressed to executives and...
3.0K

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Related Experiment Video

Updated: Apr 30, 2026

Setting Up a Stroke Team Algorithm and Conducting Simulation-based Training in the Emergency Department - A Practical Guide
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Improving communication between emergency department staff.

Kate Moore1

  • 1Brighton and Sussex University Hospitals NHS Trust.

Emergency Nurse : the Journal of the RCN Accident and Emergency Nursing Association
|May 9, 2014
PubMed
Summary

An audit informed the development of a new online emergency department communication system at Royal Sussex County Hospital. This system aims to improve staff communication effectiveness during hospital redevelopment.

Area of Science:

  • Healthcare Management
  • Hospital Operations
  • Emergency Medicine

Background:

  • Redevelopment of the emergency department (ED) at Royal Sussex County Hospital necessitated an effective internal communication system.
  • Existing communication methods were evaluated for their efficacy.

Purpose of the Study:

  • To inform the proposal and development of a new online communication system for the ED.
  • To enhance internal communication processes within the emergency department.

Main Methods:

  • An audit of staff perceptions regarding the existing communication system was conducted.
  • A comprehensive literature review on communication systems in healthcare settings was performed.

Main Results:

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  • Findings from the audit and literature review guided the design of the new system.
  • The development and implementation of a novel online communication system were undertaken.

    • Conclusions:

    • A new online system was developed and implemented to improve ED communication.
    • Effective communication strategies are crucial during hospital redevelopment projects.