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Related Experiment Videos

Increasing nurses' person-centeredness.

K A Wallston, B D Cohen, B S Wallston

    Nursing Research
    |May 1, 1978
    PubMed
    Summary
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    Registered nurses (RNs) improved patient communication skills after a brief intervention. This study highlights the effectiveness of targeted training for enhancing person-centered care in nursing practice.

    Area of Science:

    • Nursing
    • Healthcare Communication
    • Patient-Centered Care

    Background:

    • Effective communication is crucial for patient care.
    • Assessing and improving nurses' person-centered communication skills is an ongoing challenge.
    • Registered nurses' (RNs) responses to simulated patient disclosures were evaluated.

    Purpose of the Study:

    • To evaluate the impact of a brief intervention on RNs' person-centered communication.
    • To compare the effectiveness of the intervention between two groups of nurses.

    Main Methods:

    • A two-phased study involving two groups of RNs (N=24 and N=20).
    • Participants listened to simulated patient disclosures and responded.
    • One group received an intervention designed to enhance helpfulness between study phases.

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  • Responses were assessed for degree of person-centeredness.

    • Main Results:

    • No significant difference in initial person-centeredness scores between the two groups.
    • The intervention group demonstrated a significant improvement in person-centeredness scores compared to the control group.
    • The brief message effectively enhanced nurses' helpfulness in responding to patients.

    Conclusions:

    • Targeted, brief interventions can significantly improve nurses' person-centered communication.
    • Enhancing RNs' communication skills is vital for delivering high-quality patient care.
    • Further research should explore scalable methods for communication skills training in nursing.