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Related Concept Videos

Interdisciplinary Care: The Health Care Team-I01:21

Interdisciplinary Care: The Health Care Team-I

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An interdisciplinary team includes many healthcare professionals working together and utilizing their skills, knowledge, and expertise to provide holistic and quality patient care.
Physicians
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Interdisciplinary Care: The Health Care Team-II01:18

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An interdisciplinary team includes many healthcare professionals working together and utilizing their skills, knowledge, and expertise to provide holistic and quality patient care. Here are a few more healthcare professionals.
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Methods of Documentation VI: Case Management Model01:15

Methods of Documentation VI: Case Management Model

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The case management model is a multidisciplinary approach that involves healthcare professionals from diverse disciplines, such as physicians, nurses, therapists, social workers, and pharmacists, working collaboratively to address the various needs of patients. Each healthcare professional brings unique expertise and perspectives, contributing to a more comprehensive understanding of the patient's condition and tailoring treatment plans accordingly.
For example, a patient with a chronic...
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Methods Of Healthcare Delivery System01:26

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At the different levels of the healthcare system, we see varying methods of healthcare used. These methods include managed care systems, case management, and primary healthcare.
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is...
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Patient-centered Care01:13

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Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
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Health Information Technology and Healthcare Information System01:30

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Health Information Technology (HIT)
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
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Setting Up a Stroke Team Algorithm and Conducting Simulation-based Training in the Emergency Department - A Practical Guide
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Teamwork methods for accountable care: relational coordination and TeamSTEPPS®.

Jody Hoffer Gittell1, Joanne Beswick, Don Goldmann

  • 1Jody Hoffer Gittell, PhD, is Professor, Executive Director, Relational Coordination Research Collaborative, Brandeis University, Waltham, Massachusetts. E-mail: jodyhoffergittell@brandeis.edu. Joanne Beswick, MS, MA, is Research Program Manager, Brandeis University, Waltham, Massachusetts. Don Goldmann, MD, is Chief Medical and Scientific Officer, Institute for Healthcare Improvement, Cambridge, Massachusetts. Stanley S. Wallack, PhD, is Professor, Executive Director, Schneider Institutes for Health Policy, Brandeis University, Waltham, Massachusetts.

Health Care Management Review
|May 16, 2014
PubMed
Summary
This summary is machine-generated.

Improving teamwork in healthcare requires validated measures and interventions. Relational coordination and TeamSTEPPS® offer a powerful combination for enhancing care value and patient outcomes in accountable care settings.

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Area of Science:

  • Healthcare Management
  • Teamwork and Collaboration Science
  • Quality Improvement in Medicine

Background:

  • Accountable care necessitates enhanced teamwork across professional, organizational, and patient levels.
  • Performance improvement relies on data for targeted interventions and impact assessment.
  • Teamwork measures and interventions are crucial for diagnosing and addressing teamwork opportunities.

Purpose of the Study:

  • Identify validated, multilevel teamwork measures and interventions.
  • Propose strategies for combining these tools for maximum effectiveness.
  • Enhance teamwork to deliver greater value in healthcare.

Main Methods:

  • Reviewed documented teamwork measures against psychometric validation criteria.
  • Selected measures capable of assessing teamwork across multiple levels.
  • Considered validated, multilevel teamwork interventions used in U.S. healthcare.
  • Identified top candidates and proposed integration strategies.

Main Results:

  • Relational coordination identified as a validated multilevel teamwork measure.
  • TeamSTEPPS® identified as a validated multilevel teamwork intervention.
  • Proposed specific methods to integrate relational coordination with TeamSTEPPS®.

Conclusions:

  • TeamSTEPPS® serves as a validated multilevel intervention methodology for accountable care.
  • Relational coordination enhances TeamSTEPPS® by providing diagnostic capacity.
  • This combined approach pinpoints opportunities for improving teamwork dimensions and role relationships.