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How do we face patients' expectations in joint arthroplasty?
Paola Koenen1, Holger Bäthis, Marco M Schneider
1Department of Trauma and Orthopaedic Surgery, University of Witten/Herdecke, Cologne-Merheim Medical Center, Ostmerheimer Str. 200, 51109, Cologne, Germany, Paola.koenen@googlemail.com.
Most patients seeking joint replacement surgery have high preoperative expectations. Managing these expectations through clear physician-patient communication is key to improving postoperative satisfaction and avoiding dissatisfaction.
Area of Science:
- Orthopedic surgery
- Patient-reported outcomes
- Health psychology
Background:
- Patient expectations significantly influence postoperative satisfaction after joint replacement.
- Understanding preoperative expectations is crucial for managing patient outcomes in arthroplasty.
- Previous research highlights the link between fulfilled expectations and patient satisfaction.
Purpose of the Study:
- To assess the level of preoperative expectations among patients undergoing joint replacement surgery in Germany.
- To identify demographic and clinical factors influencing these expectations.
- To provide a basis for better patient recommendations and communication strategies.
Main Methods:
- Retrospective analysis of survey data from 180 attendees of a patient information event.
- Survey included demographic questions and three expectation-related questions from the New Knee Society Score.
- An expectation score (0-12) was calculated based on survey responses.
Main Results:
- The majority of patients (87.2%) exhibited high or very high expectations (mean score 10.17).
- Expectations were independent of age and prior attendance at information events.
- Female gender and prior arthroplasty history slightly increased expectations; isolated hip pain patients had higher expectations than knee pain patients.
Conclusions:
- A significant majority of patients present with high expectations for joint replacement surgery.
- Clear physician-patient communication is essential to align expectations with realistic outcomes.
- Proactive expectation management can prevent postoperative dissatisfaction and enhance patient satisfaction.
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Guidelines for Writing Outcome
Patient outcomes reflect the patient's response to the goal rather than what the nurse aims to achieve. Terminology should be observable and measurable to avoid the reader's interpretation. The desired outcome should be realistic and achievable in the designated care timeframe. Expected outcomes should align with adjunctive therapies. The outcome should enhance care...

