Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Patient satisfaction survey: day surgery unit.

B King1

  • 1Eastern Sydney Area Health Service, Randwick, New South Wales.

Australian Clinical Review
|January 1, 1989
PubMed
Summary

Patients undergoing procedures in the Day Surgery Unit (DSU) reported high satisfaction with care. Feedback led to improvements in DSU information sheets and the waiting room environment.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Informed ownership and lower social deprivation are associated with provision of preventative healthcare for pet rabbits.

Veterinary journal (London, England : 1997)·2026
Same author

Other science opportunities at the FCC-ee.

European physical journal plus·2026
Same author

Vacuum Muon Decay and Interaction with Laser Pulses.

Physical review letters·2026
Same author

Input to the European strategy for particle physics: strong-field quantum electrodynamics.

European physical journal plus·2025
Same author

Efficacy and safety of etrasimod in alopecia areata: A multicentre, randomized, double-blind, placebo-controlled, Phase 2 study.

Journal of the European Academy of Dermatology and Venereology : JEADV·2025
Same author

Patterns of clinical response in patients with alopecia areata treated with ritlecitinib in the ALLEGRO clinical development programme.

Journal of the European Academy of Dermatology and Venereology : JEADV·2025

Area of Science:

  • Healthcare Management
  • Patient Experience Research
  • Surgical Nursing

Background:

  • Patient satisfaction is a key indicator of healthcare quality.
  • The Day Surgery Unit (DSU) provides a specific environment for outpatient surgical procedures.
  • Understanding patient perspectives is crucial for service improvement.

Purpose of the Study:

  • To assess patient satisfaction with the environment and care in the Day Surgery Unit (DSU).
  • To identify areas for improvement based on patient feedback.

Main Methods:

  • Utilized a discharge questionnaire to gather patient feedback.
  • Data collected from patients who underwent procedures in the DSU.

Main Results:

  • Patients expressed high overall satisfaction with the care received in the DSU.
  • Specific patient concerns prompted revisions to DSU information sheets.
  • Complaints regarding the waiting room led to environmental modifications.

Conclusions:

  • The Day Surgery Unit generally provides a positive patient experience.
  • Patient feedback is instrumental in driving targeted service enhancements.
  • Continuous quality improvement initiatives are vital for optimizing the DSU environment and care delivery.

Related Experiment Videos