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Building sector-wide bridges to improve patient flow and care

Thelma Horwitz1, Josie Walsh2

  • 1Thelma Horwitz, RN, BScN, MN, is the director of quality and process improvement at Providence Healthcare, in Toronto, Ontario. She has over eight years' experience at Providence, working in a variety of areas such as infection prevention and control, nursing practice and Lean. She is currently the project lead of the Transformation by Design project and is a Health Care Black Belt candidate.

Healthcare Quarterly (Toronto, Ont.)
|May 28, 2014
PubMed

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