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Remote symptom support training programs for oncology nurses in Canada: an environmental scan.

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    Remote cancer symptom support training for nurses in Canada is inconsistent. Opportunities exist to define core competencies and evaluate training effectiveness for better patient care.

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    Area of Science:

    • Oncology Nursing
    • Healthcare Education
    • Symptom Management

    Background:

    • Remote symptom support is crucial for ambulatory oncology patients.
    • Standardized training for nurses providing this support is lacking.
    • Variability in training may impact the quality of care.

    Purpose of the Study:

    • To survey current remote symptom support training programs for nurses in Canadian ambulatory oncology settings.
    • To identify the content, format, and evaluation methods of existing training programs.
    • To explore opportunities for improving remote cancer symptom support training.

    Main Methods:

    • An environmental scan using a survey methodology was conducted across Canada.
    • Invitations were sent to 36 ambulatory oncology programs; 28 responded (77.8% response rate).
    • Data were collected on the availability and characteristics of telephone symptom support training programs.

    Main Results:

    • Of 25 programs offering telephone symptom support, 17 provided training, while seven did not.
    • Training content varied, including symptom management guidelines, triage principles, and communication skills.
    • Common formats included presentations and paper-based resources; no programs reported rigorous evaluation.

    Conclusions:

    • Training for remote cancer symptom support among oncology nurses in Canada is highly variable.
    • There is a need to establish core competencies for telephone symptom support.
    • Evaluating training programs is essential to ensure effective delivery of remote cancer symptom support.