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Patient-centred care--what is it and how is it practised in the dental surgery?
Sasha Scambler1, Adyya Gupta2, Koula Asimakopoulou1
1Unit of Social and Behavioural Sciences, King's College London, London, UK.
Objectives:
This paper explores the understanding and practice of patient-centred care (PCC) within dentistry. The aim of the research was to explore the nature of PCC, how PCC is taught and how it is practiced within a dental setting.
Methods:
The results of a qualitative, interview-based study of dental professionals working across clinical and teaching positions within a dental school are presented.
Results:
Results suggest that a shared understanding of PCC revolves round a basic sense of humanity ('being nice to patients'), giving information that is judged, by the clinician, to be in the patient's best interest and 'allowing' patient choice from a set of choices made available to patients by the clinicians themselves.
Conclusions:
This research suggests that significant work is needed if dentists are going to conform to the General Dental Council guidelines on patient-centred practice and a series of recommendations are made to this end.
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