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Updated: Apr 27, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Helping people who have been subjected to abuse
1Bristol Royal Infirmary.
Abstract:
Independent domestic violence advisers (IDVAs) are professionals who support service users by assessing their level of risk, discussing options, developing safety plans, providing time-limited crisis intervention, and directing them to other specialist services. This article describes the work of an IDVA service based in the emergency department (ED) of an inner city hospital. It discusses the benefits of the service for clients and hospital staff, and shows how basing the service in an ED has positive outcomes.
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