Examination of cultural knowledge and provider sensitivity in nurse managed health centers

It is important to examine empirical evidence of cultural competence among health care providers and to understand how it is assessed from an organizational context. There is a dearth of information about these concepts. Given its relevance to caring for diverse patient populations, the purpose of this paper is to present findings from a mixed method study which conducted a general cultural assessment survey of Nurse Managed Health Centers (NMHCs) that were affiliates of the National Nursing Centers Consortium. Findings enabled the authors to formulate recommendations that could strengthen the cultural competence of staff Organizational leadership and advanced practice nurses would benefit from more intentional efforts to increase proficiency of NMHC staff members in their cultural knowledge and sensitivity skills when delivering care to the populations they serve.