Parent satisfaction with the Minimal Motor Dysfunction Unit: a survey

This study investigated parent satisfaction with the Minimal Motor Dysfunction Unit (MMDU), a service for clumsy children based in Adelaide. A questionnaire was developed and mailed to 102 parents whose children had attended the MMDU between 1991 and 1993. The response rate was 76 per cent. The level of parent satisfaction with the overall MMDU service was 86 per cent. Parents rated the processes of service delivery and the resulting outcomes as more important to them than structural aspects of the service. Based on parent comments, recommendations were made to assist in further improving the quality of the MMDU service. Parent satisfaction should be investigated as an outcome measure for other paediatric physiotherapy services.