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[The professional interpreter disappears: quality is jeopardized].

Irene Langendijk-van den Berg¹, Petra Verdonk, Tineke Abma

¹VUmc, afd. Metamedica, Amsterdam.

Nederlands Tijdschrift Voor Geneeskunde

|July 24, 2014

Summary

Dutch healthcare providers underutilize professional interpreters, risking patient comprehension despite legal obligations. Training and financial aid are crucial for addressing language barriers in medical communication.

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Area of Science:

Medical Communication
Healthcare Policy
Patient Rights

Background:

Dutch law mandates comprehensible patient communication.
Professional interpreter use has declined due to funding withdrawal and shifting responsibility perceptions.
Healthcare providers often fail to recognize language barriers impacting patient understanding.

Purpose of the Study:

To highlight the insufficient use of professional medical interpreters in the Netherlands.
To emphasize the legal obligation of healthcare providers to ensure comprehensible communication.
To advocate for improved training and financial support systems.

Main Methods:

Analysis of Dutch healthcare communication laws and policies.
Review of trends in professional interpreter utilization post-funding withdrawal.
Assessment of healthcare provider recognition of language barriers.

Main Results:

Significant underutilization of professional interpreters in Dutch healthcare settings.
Perceived shift in responsibility for language assistance away from healthcare providers.
Continued legal obligation for providers to ensure patient comprehension.

Conclusions:

Healthcare providers require enhanced training to identify and address language barriers.
Development of a financial aid system is necessary for patients facing language difficulties.
Policy changes are needed to support the adequate use of medical interpreters.