Related Experiment Video
Updated: Apr 26, 2026
06:05
The Participant-Reported Implementation Update and Score PRIUS: A Novel Method for Capturing Implementation-Related Data Over Time
Published on: February 19, 2021
3.2K
Performance management tools motivate change at the frontlines
Healthcare Management Forum
|August 12, 2014
Summary
Business performance management tools improved healthcare quality in Alberta. Implementing incentives and balanced scorecards led to shorter hospital stays, reduced wait times, and better patient outcomes for hip and knee replacements.
Area of Science:
- Healthcare Management
- Quality Improvement Science
- Health Services Research
Background:
- Traditional business performance management tools are underutilized in public healthcare.
- Effective strategies are needed to improve quality of care and patient outcomes in public health systems.
Purpose of the Study:
- To evaluate the application of business performance management tools in the public healthcare sector.
- To assess the impact of these tools on the adoption of a clinical care pathway for hip and knee replacements.
Main Methods:
- The province of Alberta implemented performance management tools, including incentives and the balanced scorecard.
- The Institute for Health Improvement Learning Collaborative method was used to accelerate the adoption of a clinical care pathway.
Main Results:
- Measurable improvements were observed across all quality dimensions.
- Key outcomes included shorter hospital stays, reduced wait times, and increased bed utilization.
- Earlier patient ambulation and improved patient outcomes were also documented.
Conclusions:
- Performance management tools can be effectively adapted from business to enhance public healthcare quality.
- The study demonstrates a successful model for accelerating the adoption of clinical care pathways and improving patient care.
Related Concept Videos
01:30Stress Prevention and Stress Management Techniques VI
360
Adopting a healthier lifestyle often requires overcoming significant challenges, but leveraging psychological, social, and cultural resources can facilitate meaningful change. Effective self-change hinges on understanding and applying key tools such as motivation and goal setting, which help sustain efforts toward long-term health benefits.
Motivation and Self-Determination
Motivation, the driving force behind behavior, plays a pivotal role at every stage of the change process. The research...
Motivation and Self-Determination
Motivation, the driving force behind behavior, plays a pivotal role at every stage of the change process. The research...
360
01:20Motivational Cycle
1.4K
The motivational cycle is a key concept that explains how individuals are motivated to meet their needs. At its core, the cycle revolves around four distinct stages: need, drive, goal-directed behavior, and goal achievement. These stages respond to imbalances in the body or mind, prompting actions that restore balance.
The cycle begins with a need. This need can arise from various conditions, such as hunger, thirst, or temperature changes. For instance, when an individual feels cold, their body...
The cycle begins with a need. This need can arise from various conditions, such as hunger, thirst, or temperature changes. For instance, when an individual feels cold, their body...
1.4K
01:29Impression Management Techniques III: Aligning Actions
218
Aligning actions are communicative strategies individuals employ to maintain social harmony and preserve personal identity in the face of potential disruptions to social norms. These actions are particularly important in managing social impressions when one's behavior might be seen as inappropriate, incompetent, or morally questionable.Types of Aligning ActionsThe three principal types of aligning actions are disclaimers, accounts, and apologies.DisclaimersDisclaimers are preventive; they are...
218
01:25Motivational Bias
486
Cognitive bias results from limitations in thinking and information processing, leading to systematic errors in judgment. Conversely, motivational bias stems from personal desires or emotions, causing distortions in perception to align with self-interest. Motivational bias influences how individuals perceive and attribute causes to events, often shaped by personal needs, goals, and self-esteem preservation. This bias can distort judgment, leading to inaccurate assessments of success, failure,...
486
01:18Incentive Theory: Pull Theory of Motivation
1.3K
Incentive theory, or the "pull theory" of motivation, suggests that external rewards primarily drive behavior. Individuals are motivated to engage in activities when they anticipate a desirable outcome. This is why people often work hard for promotions or study intensively to achieve high grades. These incentives can be tangible, physical rewards such as money or promotions, or intangible, non-physical rewards like praise and social recognition.
The theory differentiates between...
The theory differentiates between...
1.3K
01:21Behavior Modification
1.0K
Behavioral approaches have often been criticized for ignoring mental processes and focusing solely on observable behavior. However, these approaches provide an optimistic perspective for individuals seeking to change their behaviors. Rather than concentrating on intrinsic personality traits, behavioral approaches suggest that even longstanding habits can be modified by changing the reward contingencies that maintain them.
A real-world application of operant conditioning principles is applied...
A real-world application of operant conditioning principles is applied...
1.0K