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Communicating psychosocial problems in German well-child visits. What facilitates, what impedes pediatric
Lorena Krippeit1, Florian Belzer1, Heike Martens-Le Bouar1
1Center for Pediatrics and Adolescent Medicine of the University Medical Center Freiburg, Germany.
Objective:
To examine whether, and if so, how psychosocial topics are discussed between parents and pediatricians.
Methods:
Thirty well-child visits at eight pediatricians' practices in southwest Germany were video recorded. Conversations were analyzed.
Results:
Although psychosocial topics were frequently touched upon, they were rarely thoroughly explored. Pediatricians pursued a rather reserved conversation style. Especially when parents withdraw and psychosocial stressors are less baby-related, pediatricians hardly explore the psychosocial situation.
Conclusion:
In summary, the pediatrician's conversation style, the nature of the stressors and the parents' openness are paramount in determining the depth of psychosocial exploration.
Practice Implications:
In order to ensure a good and fair quality of care to all parents, pediatricians should be provided with tailored communicative skills training allowing them to create a climate in which parents may open up and build trust toward their pediatrician.
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