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Measuring business continuity programmes in large organisations.

Christopher Green

    Journal of Business Continuity & Emergency Planning
    |September 7, 2014
    PubMed
    Summary
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    Measuring business continuity management (BCM) programs is crucial for demonstrating value and identifying improvement areas. This research introduces methods to quantify BCM investments, ensuring resources are effectively allocated for enhanced organizational resilience.

    Area of Science:

    • Business Continuity Management
    • Organizational Resilience
    • Risk Management

    Background:

    • Organizations invest heavily in business continuity management (BCM) to maintain operational capability.
    • Current BCM practices often lack robust measurement of return on investment (ROI) or effectiveness.
    • This gap hinders the ability to validate expenditure and optimize resource allocation.

    Purpose of the Study:

    • To introduce methods for measuring key components of business continuity programs.
    • To provide a framework for assessing the value for money of BCM investments.
    • To identify areas for improvement within existing business continuity strategies.

    Main Methods:

    • Exploration of quantitative and qualitative measurement techniques applicable to BCM.
    Keywords:
    business continuity managementbusiness continuity policybusiness resiliencekey performance indicatorskey risk indicatorsmetricsorganisational culture

    Related Experiment Videos

  • Development of metrics to assess the performance and impact of continuity capabilities.
  • Analysis of how measurement data can inform strategic BCM planning and resource allocation.

    • Main Results:

    • Proposed measurement methods allow for the quantification of BCM program components.
    • Demonstrated that objective measurement can track improvements in organizational continuity capability over time.
    • Highlighted the ability of measurement to pinpoint specific weaknesses requiring targeted interventions.

    Conclusions:

    • Implementing measurement frameworks is essential for validating BCM investments.
    • Objective assessment enables continuous improvement and strategic refinement of continuity programs.
    • Effective measurement ensures BCM efforts deliver tangible value and enhance overall organizational resilience.