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The moderating effects of locus of control and job level on the relationship between workload and coping behaviour
Mohammad Haybatollahi1, Seth A Gyekye
1Department of Psychology, University of Kurdistan, Sanandaj, Iran.
Aim:
This study examined a two-fold moderating effect of the locus of control (LOC) and the nurses' job level on the stress-coping relationship.
Background:
The literature on stress lacks studies examining whether control, either as a personality trait or job characteristic, would overtake coping efforts.
Methods:
A three-way interaction effect (workload × LOC × job level) was applied to test the moderation model. Participants were hospital staff nurses and nurse managers (n = 934) in Finnish hospitals. They responded to an electronic-questionnaire that sought their work loads, coping behaviours and LOC.
Results:
The results provided support for the moderation model. Staff nurses with external LOC exerted more coping behaviours when experiencing a high workload. Job level significantly altered the moderating effect of LOC; staff nurses with an internal LOC and nurse managers with an external LOC disregarded coping efforts.
Conclusion:
Extrinsic control inherent in higher job levels appeared to undertake the lacking disposition of control among externals diminishing coping efforts.
Implications For Nursing Management:
Job level interacts with LOC on the perception of control in hospitals. Staff nurses with internal LOC and nurse managers with external LOC could make a greater balance between personal and job resources effectively to deal with role overload.
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