Nursing care in labour and patient satisfaction: a descriptive study

Area of Science:

• Obstetrics and Gynecology
• Nursing Science
• Patient Experience Research

Background:

• Understanding patient needs during labor is crucial for improving nursing care.
• Subjective patient experiences offer valuable insights into care quality.

Purpose of the Study:

• To examine the subjective needs of laboring patients.
• To identify factors influencing patient satisfaction with nursing care.

Main Methods:

• Interviewed 80 postpartum patients about their nursing care experiences.
• Categorized nursing care into supportive, physical, and medication-based care.
• Analyzed relationships between care types, nurse presence, and patient satisfaction scores.

Main Results:

• Supportive nursing care, especially a nurse's sustaining presence, was key to patient satisfaction.
• Congruency between nurse's time wanted and time spent significantly impacted satisfaction.
• Combined care was highly satisfying, but supportive care was decisive.
• Syntocinon administration was associated with decreased patient satisfaction.

Conclusions:

• Nurses' ability to assess and respond to patient needs for presence is critical for satisfaction.
• Optimizing nurse presence and supportive care delivery can enhance patient experience.
• Further research into the impact of interventions like Syntocinon on patient satisfaction is warranted.