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Utilizing technology for longitudinal communication with homeless youth.
Kimberly Bender1, Stephanie Begun, Anne DePrince
1a Graduate School of Social Work , University of Denver , Denver , Colorado , USA.
Social Work in Health Care
|October 17, 2014
Summary
Maintaining contact with homeless youth requires persistent communication efforts. Cell phone calls and texts are most effective, with email and social media as backups when phones are lost.
Area of Science:
- Social Sciences
- Public Health
- Communication Studies
Background:
- Homeless youth face significant challenges in maintaining consistent contact with support services.
- Effective communication strategies are crucial for engagement and retention in research and interventions.
Purpose of the Study:
- To investigate the efficacy of various communication technologies for sustaining contact with homeless youth.
- To identify preferred communication methods among homeless youth for follow-up interviews.
Main Methods:
- Quantitative tracking of response patterns across different contact methods (phone calls, texts, email, Facebook).
- Qualitative data collection through open-ended interviews on communication preferences.
- Follow-up interviews conducted at baseline, 1 week, 6 weeks, and 3 months.
Main Results:
- Persistent and frequent contact attempts over several days are necessary for successful engagement.
- Cell phone communication (calls and texts) proved most effective.
- Email and Facebook messaging served as valuable alternatives when cell phones were inaccessible.
Conclusions:
- Utilizing a multi-channel communication approach, prioritizing cell phone contact, is essential for retaining homeless youth in studies.
- Understanding youth preferences and adapting strategies based on technology accessibility can improve engagement outcomes.
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