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Limitations of and Barriers to Using Performance Measurement: Purchasers' Perspectives
Health Care Financing Review
|November 6, 2014
Summary
Many purchasers are not using available health plan performance data due to various barriers. These include data issues, presentation problems, and the broader healthcare purchasing environment, hindering informed decision-making.
Area of Science:
- Health Services Research
- Healthcare Management
- Health Economics
Background:
- Increasing availability of health plan performance data.
- Limited utilization of this data by private purchasers for decision-making.
Purpose of the Study:
- To review barriers private purchasers face in using health plan performance data.
- To examine the influence of the healthcare purchasing environment and employer quality improvement activities on data usage.
Main Methods:
- Literature review and analysis of factors influencing data adoption.
- Examination of trends, firm characteristics, and data presentation issues.
Main Results:
- Multiple barriers impede the use of performance data.
- Factors include data quality, presentation, purchasing environment, and organizational characteristics.
Conclusions:
- A complex interplay of factors prevents effective use of health plan performance data.
- Addressing these barriers is crucial for improving healthcare purchasing decisions.
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