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Pediatric primary care providers' perspectives regarding hospital discharge communication: a mixed methods analysis
JoAnna K Leyenaar1, Lora Bergert2, Leah A Mallory3
1Division of Pediatric Hospital Medicine, Department of Pediatrics, Tufts University School of Medicine, Boston, Mass.
Insights
Pediatric primary care providers (PCPs) reported more complete discharge communication from general hospitals than freestanding children's hospitals. This highlights opportunities for improving care coordination and patient safety.
Area of Science:
- Pediatric hospital medicine
- Healthcare communication
- Primary care
Background:
- Effective inpatient-outpatient communication is crucial for preventing adverse events during hospital discharge.
- Limited pediatric literature defines optimal discharge communication strategies for freestanding children's hospitals and general hospitals.
Purpose of the Study:
- To assess the association between pediatric primary care providers' (PCPs) reported receipt of discharge communication and referral hospital type (freestanding children's vs. general hospitals).
- To describe PCPs' perspectives on effective discharge communication strategies and identify areas for improvement.
Main Methods:
- A national questionnaire survey was administered to 201 PCPs referring to 16 pediatric hospital medicine programs.
- Multivariable models analyzed associations between referral hospital type and discharge communication receipt/completeness.
- Qualitative content analysis of open-ended responses identified themes related to effective communication strategies.
Main Results:
- No significant difference was found in the overall receipt of discharge communication based on hospital type.
- PCPs referring to general hospitals reported significantly more complete discharge communication compared to those referring to freestanding children's hospitals.
- Key themes for effective communication included structured communication, direct personal contact, reliability, timeliness, and post-discharge care coordination.
Conclusions:
- Significant differences exist in PCP experiences with discharge communication between general and freestanding children's hospitals.
- Findings provide valuable data for quality improvement initiatives aimed at enhancing pediatric discharge communication and care continuity.
Objective:
Effective communication between inpatient and outpatient providers may mitigate risks of adverse events associated with hospital discharge. However, there is an absence of pediatric literature defining effective discharge communication strategies at both freestanding children's hospitals and general hospitals. The objectives of this study were to assess associations between pediatric primary care providers' (PCPs) reported receipt of discharge communication and referral hospital type, and to describe PCPs' perspectives regarding effective discharge communication and areas for improvement.
Methods:
We administered a questionnaire to PCPs referring to 16 pediatric hospital medicine programs nationally. Multivariable models were developed to assess associations between referral hospital type and receipt and completeness of discharge communication. Open-ended questions asked respondents to describe effective strategies and areas requiring improvement regarding discharge communication. Conventional qualitative content analysis was performed to identify emergent themes.
Results:
Responses were received from 201 PCPs, for a response rate of 63%. Although there were no differences between referral hospital type and PCP-reported receipt of discharge communication (relative risk 1.61, 95% confidence interval 0.97-2.67), PCPs referring to general hospitals more frequently reported completeness of discharge communication relative to those referring to freestanding children's hospitals (relative risk 1.78, 95% confidence interval 1.26-2.51). Analysis of free text responses yielded 4 major themes: 1) structured discharge communication, 2) direct personal communication, 3) reliability and timeliness of communication, and 4) communication for effective postdischarge care.
Conclusions:
This study highlights potential differences in the experiences of PCPs referring to general hospitals and freestanding children's hospitals, and presents valuable contextual data for future quality improvement initiatives.
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