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The peace of paper: patient lists as work tools
Tobias Buschmann Iversen1, Andreas Dypvik Landmark1, Aksel Tjora1
1Norwegian EPR Research Centre, Norwegian University of Science and Technology, Pb 8905, MTFS, Trondheim NO-7497, Norway.
Introduction:
Paper-based documents are subject to problems related to storage, loss, distribution and editing. Many organizations have introduced ICT-based processes to reduce the use of paper as primary documentation. Nevertheless, paper documents are still being used in healthcare.
Purpose:
To better understand this situation, we have studied the use of paper-based patient lists in two wards in a Norwegian hospital that has 'gone digital'. We seek to answer the question: "Why is it that paper-based patient lists are maintained in the ward of a hospital going digital?"
Methods:
Participant observations and semi-structured interviews with stakeholders.
Results:
Patient lists allow nurses to immediately record, retrieve, and share relevant patient information at the point of care in a way that is not immediately available through the EPR system. Paper-based tools continue to serve purposes beyond and outside what is currently supported by current electronic information systems.
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