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Heard it through the grapevine: indirect networks and employee creativity
Giles Hirst1, Daan Van Knippenberg2, Jing Zhou3
1Department of Management, Monash University.
The Journal of Applied Psychology
|December 16, 2014
Summary
Employee creativity is boosted by the reach efficiency of indirect social networks. More efficient direct networks provide access to these beneficial indirect networks, enhancing idea cross-fertilization.
Area of Science:
- Organizational Behavior
- Social Network Analysis
- Creativity Studies
Background:
- Social networks are crucial for information flow and idea generation in the workplace.
- Employee creativity relies on accessing diverse information, not only from direct contacts but also from indirect connections.
Purpose of the Study:
- To investigate the relationship between social network structure and individual creativity.
- To determine the impact of direct and indirect network efficiency on employee creativity.
- To identify the optimal 'degrees of separation' for indirect network influence on creativity.
Main Methods:
- Multilevel analysis of multisource survey data.
- Data collected from 223 sales representatives across 11 divisions in a Chinese pharmaceutical company.
- Examined the reach efficiency (nonredundancy) of direct and indirect networks.
Main Results:
- Positive correlation found between indirect network reach efficiency and individual creativity.
- The benefits of reach efficiency were observed up to 3 and 4 degrees of separation.
- Direct network efficiency positively influences access to indirect networks with greater reach efficiency.
- The strongest creative benefits were associated with indirect ties solely dependent on direct ties.
Conclusions:
- The structure of an employee's social network, particularly the efficiency of indirect connections, significantly impacts creativity.
- Organizations can foster employee creativity by encouraging network configurations that enhance reach efficiency.
- Understanding network dynamics is key to unlocking creative potential within organizations.
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