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Implementation of patient-centered bedside rounds in the pediatric intensive care unit
Sandeep Tripathi1, Grace Arteaga, Gina Rohlik
1Pediatric Intensive Care Unit, Department of Pediatrics, Mayo Clinic, Rochester, Minnesota.
Insights
Implementing family-centered rounds in intensive care units improved family participation and provider satisfaction. Quality improvement using Plan-Do-Study-Act cycles enhanced patient care processes.
Area of Science:
- Pediatrics
- Quality Improvement
- Healthcare Management
Background:
- Family-centered rounds (FCR) are challenging to implement effectively in intensive care units (ICUs).
- Improving communication and collaboration between healthcare providers and families is crucial for optimal patient outcomes.
- Enhancing provider satisfaction is essential for sustained quality care.
Purpose of the Study:
- To describe the application of Plan-Do-Study-Act (PDSA) cycles to improve the process of ICU rounds.
- To increase family participation during rounds.
- To enhance provider satisfaction with the rounds process.
Main Methods:
- A quality improvement project utilizing PDSA cycles was implemented over 7 months.
- Pre- and post-intervention surveys assessed family participation and provider satisfaction.
- Five process measures were collected from 1296 daily patient rounds.
Main Results:
- Family-centered rounds were successfully conducted for 90% of patients.
- Family participation in rounds reached 40%.
- Pediatric intensive care unit providers reported a 64.6% satisfactory rating.
Conclusions:
- PDSA cycles are an effective methodology for improving FCR implementation in ICUs.
- The project demonstrated significant improvements in family participation and provider satisfaction.
- Optimizing FCR processes can lead to better communication and potentially improved patient care in critical care settings.
Abstract:
Implementation of effective family-centered rounds in an intensive care unit environment is fraught with challenges. We describe the application of PDSA (Plan, Do, Study, Act) cycles in a quality improvement project to improve the process of rounds and increase family participation and provider satisfaction. We conducted pre-/postintervention surveys and used 5 process measures for a total of 1296 daily patient rounds over 7 months. We were successful in conducting family-centered rounds for 90% of patients, with 40% family participation and a 64.6% satisfactory rating by pediatric intensive care unit providers.
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