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Developing a Framework for Intuitive Human-Computer Interaction.

Marita A O'Brien1, Wendy A Rogers1, Arthur D Fisk1

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Summary
This summary is machine-generated.

This study defines intuitive human-computer interaction (HCI) as using prior experience and feedforward in learning environments to achieve user goals. It offers a framework to help designers create intuitive technology products.

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Area of Science:

  • Human-Computer Interaction (HCI)
  • Cognitive Science
  • User Experience (UX) Design

Background:

  • Current human-computer interaction (HCI) guidelines lack methods for designing intuitive user experiences.
  • Technology marketing often claims intuitiveness, but a clear definition and design framework are missing.
  • Existing HCI approaches focus on ease of use, not the deeper experience of intuitive interaction.

Purpose of the Study:

  • To propose a working definition for intuitive interaction in human-computer interaction (HCI).
  • To develop an organizational framework of core concepts supporting intuitive HCI.
  • To guide designers in creating technology that elicits an intuitive user experience.

Main Methods:

  • Literature review to gather empirical evidence for the proposed definition.
  • Compilation of core concepts into an organizational framework.
  • Description of concepts and proposal of design approaches for intuitive behavior.

Main Results:

  • A working definition of intuitive HCI: interactions between humans and high technology in lenient learning environments utilizing prior experience and feedforward for functional and abstract goals.
  • An organizational framework encompassing: seeking user goals, well-learned behavior, determining next steps, metacognition, knowledge in the head, and knowledge in the world.
  • Identification of design approaches to facilitate intuitive behavior.

Conclusions:

  • The proposed definition and framework provide a foundation for understanding and designing intuitive HCI.
  • Further research is needed to explore and validate design approaches for intuitive interaction.
  • This work aims to bridge the gap between the claim of intuitive technology and its practical design implementation.