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Social support and responsiveness in online patient communities: impact on service quality perceptions

Priya Nambisan1, David H Gustafson2, Robert Hawkins3

  • 1Department of Health Informatics and Administration, College of Health Sciences, University of Wisconsin-Milwaukee, Milwaukee, WI, USA.

Health Expectations : an International Journal of Public Participation in Health Care and Health Policy
|January 6, 2015
PubMed
Abstract

Keywords:
online patient communitiesperceived social supportresponsiveness

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