Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Concept Videos

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

9.5K
The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
9.5K
SBAR II: Application of SBAR01:14

SBAR II: Application of SBAR

6.9K
SBAR is an effective communication tool used by healthcare professionals to communicate patient information accurately. SBAR stands for Situation, Background, Assessment, and Recommendation. For a better understanding, an example is given below.
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
6.9K
Elements Crucial for Effective Psychotherapy01:25

Elements Crucial for Effective Psychotherapy

440
Research has highlighted several critical factors that influence the effectiveness of psychotherapy, such as the therapeutic alliance, the therapist, and the client.
The Therapeutic Alliance
The therapeutic alliance refers to the relationship between the therapist and the client. The alliance strengthens when the therapist and the client engage in a nurturing, supportive, trusting, empathetic, and respectful relationship, improving therapeutic outcomes. Therapists must monitor this relationship...
440
Nurses' Legal Responsibilities II01:23

Nurses' Legal Responsibilities II

2.1K
Establishing a secure, collaborative nurse-patient relationship is crucial for delivering high-quality care. This relationship, founded on trust, respect, and honesty, enhances the patient's comfort and willingness to share vital health information. For example, a nurse who listens actively and without judgment provides clear information about health conditions and treatment options and respects patient decisions, which builds a trusting relationship.
Communication between nurses and...
2.1K
Types of Reports III: Telephone and Verbal Reports01:26

Types of Reports III: Telephone and Verbal Reports

1.2K
Telephone and Verbal Reports in healthcare settings are two communication methods for conveying therapeutic instructions from healthcare providers to nurses or other healthcare staff.
Here's an overview of each type:
Telephone Orders
1.2K
Patient-centered Care01:13

Patient-centered Care

3.4K
Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
3.4K

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Transcatheter versus Surgical Mitral Valve Repair in Patients Younger than 70 Years in the United States.

The Annals of thoracic surgery·2026
Same author

Mid-term Outcomes After Robotic Coronary Artery Bypass Grafting in the United States.

The Canadian journal of cardiology·2026
Same author

Trends in aortic valve reintervention: Incidence and outcomes after failed transcatheter aortic valve implantation among patients receiving Medicare.

The Journal of thoracic and cardiovascular surgery·2026
Same author

Sex-Based Patterns and Trends in Transcatheter Aortic Valve Implantation.

JAMA cardiology·2026
Same author

Evaluation of Artificial Intelligence versus Human-Authored Anesthesia Patient Education Materials: A Multi-Institution Survey Study.

Anesthesia and analgesia·2026
Same author

Validation of a prediction model for postpartum hospital use in geographic contexts with greater rural representation.

American journal of obstetrics & gynecology MFM·2026

Related Experiment Videos

Relationship between chaplain visits and patient satisfaction.

Deborah B Marin1, Vanshdeep Sharma, Eugene Sosunov

  • 1a Department of Psychiatry , Icahn School of Medicine at Mount Sinai , New York , New York , USA.

Journal of Health Care Chaplaincy
|January 9, 2015
PubMed
Summary

Hospital chaplains significantly improve patient satisfaction and willingness to recommend the hospital. These findings highlight the value of spiritual care in enhancing the overall patient experience and hospital quality metrics.

Keywords:
HCAHPSPress Ganeychaplaincypatient satisfactionspiritual care

Related Experiment Videos

Area of Science:

  • Healthcare Management
  • Patient Experience
  • Spiritual Care

Background:

  • Patient satisfaction is a key indicator of healthcare quality.
  • Spiritual care services are increasingly recognized for their role in holistic patient well-being.
  • Measuring the impact of chaplaincy on patient outcomes is crucial for service integration.

Purpose of the Study:

  • To investigate the association between chaplain visits and patient satisfaction.
  • To determine if chaplaincy impacts patient recommendations and perceived fulfillment of spiritual and emotional needs.
  • To quantify the effect of chaplaincy on overall patient satisfaction scores.

Main Methods:

  • Prospective study involving 8,978 patients discharged from a tertiary care hospital.
  • Utilized Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and Press Ganey surveys.
  • Employed regression analysis, controlling for demographic, educational, and health status variables.

Main Results:

  • Chaplain visits positively correlated with increased patient willingness to recommend the hospital (HCAHPS and Press Ganey).
  • Patients visited by chaplains reported higher satisfaction with their spiritual and emotional needs being met (Press Ganey).
  • Overall patient satisfaction scores were significantly higher for patients who received chaplain visits (HCAHPS and Press Ganey).

Conclusions:

  • Integration of chaplains into healthcare teams enhances patient satisfaction.
  • Chaplaincy services demonstrably improve key patient experience metrics.
  • Spiritual care is an integral component of comprehensive patient care, positively influencing hospital quality indicators.