Patient experience survey in telemedicine for spinal cord injury patients
J Yuen1, C A Thiyagarajan1, M Belci1
1National Spinal Injuries Centre, Stoke-Mandeville Hospital, Aylesbury, UK.
Spinal Cord
|January 28, 2015
Abstract
Study Design:
Patient feedback study.
Objectives:
To measure how patients value the telemedicine consultation service at the National Spinal Injuries Centre over a period of 8 months.
Setting:
United Kingdom (south of England).
Methods:
Telephone survey conducted by an external surveyor who does not work in the department.
Results:
Our study showed that most patients (n=29) found the service of high quality and useful to their care.
Conclusion:
This provides evidence, from the spinal cord injury patients' perspective, that telemedicine service has an important role in their management.
