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Chronic kidney disease (CKD) requires collaborative and comprehensive management. CKD progresses through stages and can lead to end-stage kidney disease (ESKD) if untreated. Interprofessional collaboration and patient education are crucial, enabling patients to manage their health and improve their quality of life.Diagnostic approach for chronic kidney diseaseThe diagnosis of CKD primarily focuses on the glomerular filtration rate (GFR), which assesses kidney function by measuring how well...
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E-Patient Counseling Trial E-PACO: Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
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Patient Satisfaction With Pharmacist-Led Chronic Disease State Management Programs.

Tyler J Schuessler1, Janelle F Ruisinger2, Sarah E Hare3

  • 1Balls Food Stores-Hen House Market Pharmacy, Olathe, KS, USA tyschu@gmail.com.

Journal of Pharmacy Practice
|February 12, 2015
PubMed
Summary

Pharmacist-led disease state management (DSM) programs for diabetes and cardiovascular conditions significantly improved patient satisfaction, self-management skills, and knowledge. These findings support the expansion of such pharmacist-led health initiatives.

Keywords:
community pharmacydisease managementpatient satisfactionpharmacists

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Area of Science:

  • Pharmacy Practice
  • Chronic Disease Management
  • Patient Education

Background:

  • Pharmacist-led programs are increasingly recognized for their role in managing chronic conditions.
  • Diabetes and cardiovascular diseases require ongoing patient engagement and education for effective management.

Purpose of the Study:

  • To evaluate patient satisfaction with pharmacist-led diabetes and cardiovascular disease state management (DSM) programs.
  • To assess patient perceptions of self-management capabilities and disease knowledge gained through these programs.

Main Methods:

  • A survey using a modified Diabetes Disease State Management Questionnaire was administered to patients enrolled in DSM programs.
  • Data were collected from 128 participants across 20 pharmacies using a 5-point Likert scale.
  • Descriptive statistics and analysis of variance were employed for data analysis.

Main Results:

  • High overall patient satisfaction was reported, with a mean score of 36.6/40.
  • Patients demonstrated improved self-management (20.9/25) and disease knowledge (17.6/20).
  • Participant feedback highlighted increased motivation and accountability due to pharmacist support.

Conclusions:

  • Positive patient feedback strongly supports the efficacy and value of pharmacist-led DSM programs.
  • These programs are effective in enhancing patient satisfaction, self-management, and knowledge for chronic conditions.