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Network measures for characterising team adaptation processes
Susanne Barth1, Jan Maarten Schraagen, Martin Schmettow
1a Department of Communication Science - Corporate and Marketing Communication , University of Twente , P.O. Box 217, 7500 AE Enschede , The Netherlands.
Surgical teams adapt to complex procedures by using flatter communication networks. Social network analysis (SNA) quantified how team communication structures changed during paediatric cardiac surgery.
Area of Science:
- Medicine
- Human Factors
- Organizational Psychology
Background:
- Team adaptation is crucial in high-stakes environments like paediatric cardiac surgery.
- Understanding team communication dynamics is key to improving patient outcomes.
- Existing methods for observing teamwork may not fully capture adaptation processes.
Purpose of the Study:
- To advance the conceptualization of team adaptation.
- To apply social network analysis (SNA) measures in a field study.
- To quantify team observation methods in response to changing task demands.
Main Methods:
- Observed 40 paediatric cardiac surgical procedures.
- Trained human factors researchers recorded communication processes.
- Applied social network analysis (SNA) to characterize team communication structures.
Main Results:
- Complex procedures showed more decentralized and flatter communication patterns.
- Critical procedural phases involved higher information sharing and participation.
- SNA quantified team adaptation by identifying shifts in communication structures.
Conclusions:
- Team adaptation in surgery involves dynamic changes in communication patterns.
- Social network analysis provides a quantitative method for observing teamwork.
- Findings have implications for team adaptation theory and improving surgical teamwork.
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