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Quantifying Patient-Physician Communication and Perceptions of Risk During Admissions for Possible Acute Coronary
David H Newman1, Brian Ackerman2, Matthew L Kraushar3
1Icahn School of Medicine at Mount Sinai, New York, NY.
Communication about acute coronary syndrome risks between patients and physicians is often poor. Patients frequently overestimate myocardial infarction risk and the benefits of hospital admission, leading to ineffective decision-making.
Area of Science:
- Emergency Medicine
- Cardiology
- Health Communication
Background:
- Disposition decisions for patients with possible acute coronary syndrome (ACS) in the emergency department (ED) are primarily based on perceived short-term risks.
- Effective communication regarding these risks is crucial for appropriate patient management and disposition.
Purpose of the Study:
- To evaluate the communication between patients and physicians regarding the risks associated with possible acute coronary syndrome (ACS).
- To ascertain the content of discussions surrounding disposition decisions for patients presenting with chest pain.
Main Methods:
- Matched-pair surveys were administered to patients admitted for possible ACS and their physicians in two academic, inner-city EDs.
- Surveys queried perceived and communicated risk estimates of myocardial infarction and purpose of admission after the disposition conversation.
- Patients with diagnostic ECG or troponin values for ACS were excluded; primary outcome was patient-physician risk estimate agreement within 10%.
Main Results:
- Patient-physician risk agreement within 10% occurred in only 36% of cases.
- Patients' median estimate of short-term myocardial infarction risk was 8%, while physicians' was 5%.
- Patients significantly overestimated the mortality risk of myocardial infarction at home (80%) compared to physicians (15%).
Conclusions:
- The study demonstrates poor communication regarding ACS risks, with patients overestimating both the likelihood of myocardial infarction and the benefits of hospital admission.
- Findings suggest that communication surrounding disposition decisions for chest pain patients can be ineffective or misleading.
- Improved patient-physician risk communication is needed for better disposition decision-making in the ED.
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Barriers to Effective Communication II
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...